Privacy Policy

Last updated: December 6, 2025

1. Introduction

VRocket Inc ("we," "our," or "us") operates AIXNI, an AI-powered optical character recognition (OCR) and translation service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at www.aixni.com (the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use the Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for the Service, including:

• Email address
• Name (if provided)
• Account credentials
• Payment information (processed securely through Stripe)

2.2 Usage Data

When you use our Service, we automatically collect certain information, including:

• Images you upload for OCR processing
• Extracted text and translations
• Usage statistics (number of scans, credits used)
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

2.3 Third-Party Authentication

If you choose to sign in using Google OAuth, we receive basic profile information from Google, including your email address and name. This is governed by Google's privacy policy.

3. How We Use Your Information

We use your information for the following purposes:

• Provide the Service: Process images, extract text, and provide translations using AI technology
• Manage Your Account: Create and maintain your user account, process subscriptions, and manage credits
• Process Payments: Handle billing and payments through our payment processor, Stripe
• Improve Our Service: Analyze usage patterns to enhance functionality and user experience
• Communicate: Send service-related notifications, updates, and support messages
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our terms

4. Data Processing and Storage

4.1 Image Processing

Images you upload are:

• Stored securely in Supabase Storage with encryption at rest
• Processed using OpenAI's GPT-5 API for text extraction and translation
• Retained for the duration of your account unless you delete them
• Accessible only to you through signed, time-limited URLs

4.2 Data Location

Your data is stored and processed in the United States using:

• Supabase: Database and file storage
• OpenAI: AI processing for OCR and translation
• Vercel: Application hosting
• Stripe: Payment processing

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

• OpenAI: For AI-powered text extraction and translation
• Supabase: For authentication, database, and file storage
• Stripe: For payment processing
• Google: For OAuth authentication and analytics

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Data: Retained until you delete your account
• Images and Scans: Stored indefinitely unless you delete them
• Transaction Records: Retained for 7 years for tax and accounting purposes
• Usage Logs: Retained for 90 days for security and debugging

7. Your Rights and Choices

7.1 Access and Portability

You can access and download your data at any time through your account dashboard.

7.2 Correction and Deletion

You can update your account information or delete your account at any time through the Settings page. Account deletion is permanent and will remove all your data.

7.3 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any email we send.

7.4 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

8. International Users

If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the Service, you consent to this transfer.

8.1 European Union Users (GDPR)

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

8.2 California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to delete personal information
• Right to equal service and price

9. Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of data at rest
• Regular security audits and monitoring
• Access controls and authentication
• Secure payment processing through Stripe (PCI DSS compliant)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: